Policies

Return Policy 

All sales are final. In the case that a defective/wrong item is sent, we will gladly replace the item at no additional cost to the costumer. Send us an email at contact@le-febour.com with photos of the defective/wrong item as well as a brief description and we will happily sort it out for you.

Incorrect shipping address:

If a package returns to us because the customer put an incorrect address, that customer is responsible for paying the shipping to reship the package a second time. If your order has been placed and you realize the address is wrong, send us an email at contact@le-feboour.com and we will help sort it for you. 

Shipping:

Shipment delays do not qualify for refunds. Once your order has been shipped you will receive an email from contact@le-febour.com with your tracking info of your package. If you have not received a shipment email within the stated production time frame in the item description please send us an email.