Policies

Return Policy 

All sales are final. In the case that a defective/wrong item is sent, we will gladly replace the item at no additional cost to the costumer. Send us an email at contact@le-febour.com with photos of the defective/wrong item as well as a brief description and we will happily sort it out for you.

Incorrect shipping address:

If a package returns to us because the customer put an incorrect address, that customer is responsible for paying the shipping to reship the package a second time. If your order has been placed and you realize the address is wrong, send us an email at contact@le-feboour.com and we will help sort it for you. 

Shipping:

All items are 100% made to order and will take roughly 1-2 weeks to ship given your location. Shipment delays do not qualify for refunds. Once your order has been shipped you will receive an email from contact@le-febour.com with your tracking info of your package. If you have not received a shipment email within the stated production time frame in the item description please send us an email. 

At this time all domestic and international orders are shipped using chit chats postal services. To track item please visit their website at www.chitchats.com and enter your shipment ID we’ve sent via email.