Shipping & Policies

Return Policy 

All sales are final. In the case that a defective/wrong item is sent, we will gladly replace the item at no additional cost to the costumer. Send us an email at contact@le-febour.com with photos of the defective/wrong item as well as a brief description and we will happily sort it out for you.

Incorrect shipping address:

If a package returns to us because the customer put an incorrect address, that customer is responsible for paying the shipping to reship the package a second time. If your order has been placed and you realize the address is wrong, send us an email at contact@le-feboour.com and we will help sort it for you. 

Shipping:

Shipment delays do not qualify for refunds. Once your order has been shipped you will receive an email from contact@le-febour.com with your tracking info of your package. If you have not received a shipment email within the stated production time frame in the item description please send us an email. Please note that international orders may be subject to import duties, taxes, and fees once the shipment reaches your country. These charges are not included at checkout and are the responsibility of the recipient.